The Personal Travel Agents, the award-winning homeworking division of Our Coop, are looking for an Agent Support Manager to join our fast paced, dynamic support team.
In 2026, we proudly celebrated 14 years as a homeworking business and continue to be recognised as one of the most respected and successful homeworking models in the travel industry. As part of a unique multi sector Co operative spanning Travel, Food, Early Years, Funeral care and Utilities, we put people at the heart of everything we do.
This is a fantastic opportunity for a commercially minded travel professional who is passionate about coaching, developing and motivating others to succeed.
What you’ll be doing
As an Agent Support Manager, you will play a key role in helping our self employed Personal Travel Agents grow profitable, sustainable businesses by providing hands on support, guidance and inspiration.
You will:
• Work closely with a portfolio of self employed Personal Travel Agents, supporting and motivating them in the day to day running of their businesses
• Coach agents on sales, marketing and business planning to help them achieve their individual sales and profit goals
• Drive profitable performance against forecasts
• Be visible, accessible and proactive in providing business coaching and personal development
• Train, mentor and support new Personal Travel Agents during their first year, ensuring a strong, confident start
• Build trusted, professional relationships that deliver high engagement and exceptional service
• Create and deliver effective communication and initiatives to strengthen agent connection and involvement
• Understand the knowledge gaps and support in both the facilitation and personal delivery of training courses spanning a variety of areas