Home Delivery Assistant Driver

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Location
Chipping Norton
Specialism
Customer Service
Salary Details:
12.24
Vacancy Type
Permanent
Hours Per Week
10
Job Grade
Midcounties Career Framework Level 3

About the role:

The responsibility of the Home Delivery Assistant is to ensure that all home deliveries are fulfilled whilst providing the best possible service experience for the member. The role will be based in a designated Home Delivery Hub site to receive the orders, pick orders, and prepare them for delivery including taking payment from customers. You may also be required to deliver the shopping to members’ homes, using a provided vehicle (upon the completion of the necessary checks). Here you will be part of business that puts people at the heart of everything they do. 
What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.
We’re proud to be owned by our members, and we’d love to be owned by you.

As a Home Delivery Assistant Driver, you will:

• Deliver outstanding Customer Service making every contact count. Recognising the importance of putting ‘People First’
• When making deliveries, make them in the safest and most efficient way possible
• Ensure that all deliveries are made promptly and with high professional standards
• Receive orders from the stores email system, pick them from the store, bag them and then call the customer back to take    payment and confirm order, whilst agreeing a suitable delivery time
• Always have the tools available to maintain the clear audit trail of delivery activity – signature sheet, pen and cards/letters to advise that a Delivery attempt has failed

Who are we looking for?

To be a successful candidate for this role you will need: 

• Full UK driving license
• Reasonable physical fitness to carry out manual handling 
• To always act in a professional and respectable manner
• Time management skills
• To have the ability to communicate well with colleagues and customers

What can we offer you?

Joining us means you will be part of something amazing and it also means you will have access to great benefits including:
  • 60% discount on your childcare fees
  • Save 20% on your food shopping expenses.
  • Get up to £500 off your next holiday.
  • Benefit from Wagestream - our financial wellbeing app.
  • Earn paid volunteering hours to give back to your community.
  • Access GroceryAid for dedicated colleague mental health support.
  • Engage in full training and accredited development programs.

Don't miss out on this opportunity to start your journey with us today! Apply now!
Apply

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