Receptionist

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Location
Warwick
Specialism
Administration
Salary Details:
£11.45 per hour
Site Name
Co-operative House, Warwick
Vacancy Type
Permanent
Hours Per Week
20
Job Grade
Midcounties Career Framework Level 2

About the role:

*Please note this is a part-time role (20 hours per week)*
 
Are you a friendly and organised individual with excellent communication skills? We're looking for someone like you to join us as our Receptionist and take on the day-to-day responsibility of managing our Head Office reception in a professional and courteous manner.

As our Receptionist, you'll be the first point of contact for our visitors and callers, ensuring they receive a warm welcome and prompt assistance. You'll also be responsible for maintaining our reception area, ensuring it reflects a positive and professional image of our organisation at all times.

As part of this role, your responsibilities will include:
• Answering all incoming calls and transfer the call to the appropriate colleague 
• Greeting all visitors to Head Office in a professional and courteous manner 
• Ensuring all visitors sign in, in accordance with Society policy 
• Dealing with all enquiries efficiently, including receipt and distribution of deliveries 
• Ensuring all outgoing mail is ready for daily postal collection
• Producing and maintaining reception stock (i.e. Co-op News labels, visitors’ badges and sign in sheets)
• Updating the Net2 system when notified 
• Training new colleagues on Reception
• Supporting the property team with fire alarm and lift maintenance checks 
• Being a First Aider, training will be provided 
• Covering for holidays and sickness, as and when required

For more details about the role, please check the attached Job Description. 

This role is part of a team based from our Head Office in Warwick. Please see the below an indication of a timetable we are hoping to work towards, although dates are subject to change. 

Closing date: 10th May 2024
First Stage Interviews: W/C 20th May 2024

Who are we looking for?

To be successful in this role, you will need:
 
• Previous experience in a Receptionist role 
• To be confident, organised and a friendly individual 
• Experience dealing with customers, both on the telephone and face to face

What can we offer you?

The cost-of-living crisis is putting pressure on us all. That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop: 

- 20% off Food shopping (usually 10% all year round rising to 20% on pay day events) 
- Holidays for less with up to £500 off Travel 

Other benefits: 
• up to 60% off Childcare fees 
• Refer a Friend Scheme 
• Paid time off for volunteering 
• Colleague Support Fund 
• GroceryAid Colleague Mental Health Support 
• Ethical mobile and broadband deals 
• Annual leave that grows with your career 
• Full training and accredited development programmes 
 
… and many more!

If you're ready to make a positive impression and ensure our visitors and colleagues feel welcome and valued, join us as our Receptionist and be a key part of our team. Apply now and embark on a rewarding journey with us!

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