Workforce Management Application Support

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Location
Warwick
Specialism
Analyst
Salary Details:
£30,030
Site Name
Co-operative House, Warwick
Vacancy Type
Fixed Term (end date)
Hours Per Week
37.5
Job Grade
Midcounties Career Framework Level 5
Contract Length:
12 Month Contract

About the role:

*Please note that this role is a FTC*
 
Do you have experience of working towards maximising sales and profit? 

As Workforce Management Application Support, you will manage the day-to-day upkeep of the Workforce Management Application, developing high levels of engagement within the end user community through the provision of expert support and guidance.

As part of this role, you will: 
• Provide expert day-to-day management of the WFM application so that organisational restructures, and seasonal trading fluctuations are reflected in the application 
• Maintain key stakeholder relationships to mitigate issues and minimise the impact of WFM processes on 3rd party applications 
• Deal with queries from a wide range of store sizes and work across multiple functional areas to resolve issues 
• Respond and resolve second line queries within the agreed SLA where appropriate, referring queries to Kronos support and wider central teams 

For more details about the role, please check the attached Job Description. 

This role is part of a team based from our Head Office in Warwick, with a mix of working from home and in the office, you will need to be able to travel into the office on certain days. 

Who are we looking for?

• Food retail experience is desirable 
• Customer focused 
• Proven planning, organisation, and time management skills 
• Ability to influence 
• Demonstrable analytical and numerical skills with the ability to interpret data and make links 
• Experience of working towards maximising sales and profit 
• Sound IT skills (Microsoft Word, Excel and PowerPoint) 

What can we offer you?

The cost-of-living crisis is putting pressure on us all. That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop:

- 20% off Food shopping (usually 10% all year round rising to 20% on pay day events)
- Holidays for less with up to £500 off Travel

Other benefits:

• Up to 60% off Childcare fees
• Refer a Friend Scheme
• Paid time off for volunteering
• Colleague Support Fund
• GroceryAid Colleague Mental Health Support
• Ethical mobile and broadband deals
•  Annual leave that grows with your career
• Full training and accredited development programmes
• Quiet room for prayer, meditation or a peaceful break, it’s our way of showing we care about your wellbeing 
 
… and many more!

We look forward to hearing from you!

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